Rbajee42 Privacy Policy — Your Data, Our Responsibility

All data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations — financial transaction records are typically retained for 5 to 7 years, as required under applicable financial regulations in Bangladesh. Customer service records are generally kept for up to 3 years. Once the designated retention period ends, data is securely and permanently deleted with no possibility of recovery. You may request account deletion at any time, and any data not subject to legal retention requirements will be removed promptly.

All data transmitted on the rbajee42 platform is secured with TLS 1.3 encryption — the highest standard in the modern industry. Sensitive data stored on our servers is protected using AES-256 encryption. Our infrastructure undergoes regular third-party security audits, and any identified vulnerabilities are resolved promptly. We strongly recommend enabling two-factor authentication on your account for an additional layer of protection. Our data security team is equipped to detect and respond to any potential security breach within 24 hours.

You may request at any time to know exactly what information we hold about you and how it is being used. rbajee42 is obligated to provide a complete copy of the relevant data within 30 days of receiving your request. You can also log in to your account panel to view and download much of your information directly. For more detailed requests, please contact our support team. All data access requests are processed free of charge.

If any information we hold about you appears to be incorrect or incomplete, you may request a correction. Basic details such as your name, address, phone number, or email can be updated directly from your account settings. For more sensitive or verifiable information, you may need to submit the relevant documents through our support team. Keeping your information accurate is also important for your account security. We typically complete correction requests within 7 business days.

You may request the deletion of your account and associated personal data — commonly known as the "right to be forgotten." However, financial transaction records and data subject to legal retention requirements may not be erasable before the prescribed period ends. If your deletion request is accepted, we will send you a confirmation and clearly explain which data must be retained for legal reasons. Should you wish to re-register after account deletion, you will need to provide all your information again. Deletion requests can be submitted to our support team via email or live chat.

If you no longer wish to receive promotional emails or SMS from rbajee42, you can unsubscribe at any time. Every marketing message includes an "Unsubscribe" or "Cancel" link at the bottom that works in a single click. However, important account-related messages — such as transaction confirmations and security alerts — are not classified as marketing communications and cannot be turned off. You can also manage your communication preferences from the Notifications panel in your account settings. Changes to your preferences may take up to 48 hours to take effect.